Marcos Pizza - Nasty GM @ your South Euclid Ohio location
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New ReviewerSaturday Aug 28th approximately 7:30 pm
I ordered a pizza last night and it came damaged... The top of the box was crushed and STUCK to the pizza.
I called and Nene the manager on duty offered to remake it for delivery last night OR give me a credit for the pizza. I called today to get the pizza... And your NASTY MAKE GM told me no! I had to PAY FOR THE REPLACEMENT.
He was EXTREMELY RUDE... and I heard him say "Jesus Christ!" under his breath. He told me "I don't care... Take it or leave it".
And when I asked if I could leave a message for the owner he said "The owner is TOO BUSY TO DEAL WITH CUSTOMERS LIKE YOU! I'M THE GM." As often as I buy from you? You'll never see another DIME.
So... Is this how your company treats customers?
Or just the African-American ones? I want to know.
User's recommendation: Don't order from Marcos Pizza in South Euclid Ohio!
Monetary Loss: $17.
Preferred solution: Full refund.
Marcos Pizza Pros: Cheap decent pizza.
Marcos Pizza Cons: Nasty, Gm who swears at customers.
Location: 4163 Mayfield Road, Cleveland, OH 44121
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