Manufacturer: Marcos Pizza Category: Sandwiches Clear all filters (11 of 11 reviews match)
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Terrible food and awful customer service.I love trying new restaurants and decided to try this place -- what a mistake that was!! I ordered a large steak and cheese Bruno that wasn't just nasty - the "steak" or whatever it was on the sandwich had a wild, gamey flavor....
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1.0
Product
Marcos Pizza Sandwich
I didn't like
  • Rudeness
  • Food
#1077930
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I had got bad subs $30 worth complained then got a call i had credit there been buying tons of pizza , order new meatball pepperoni pizza thin crust also didnt want free food ordered wings and salad, the pizza had food missing!!! Serious like good gone, and cheese...
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Product
Marcos Pizza Sandwich
#1020508
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I ordered a sandwich and when I got it the bread was too hard to eat.I had to throw 1/2 of it away. I went online to do a feedback for free cheezy bread and I received a phone call from the local Marco's. They argued that nothing was wrong with the sandwich and they...
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2.9
Marcos Pizza Hartselle, Alabama
Product
Marcos Pizza Sandwich
I didn't like
  • Manager
  • Customer service
#899382
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Marcos pizza in Belleville Illinois. Nasty food and the female Ashley who answered the phone claimed she couldn't refund my money.
Marcos pizza in Belleville Illinois. Nasty food and the female Ashley who answered the phone claimed she couldn't refund my money.
I ordered a Greek salad and a turkey club sub. When I bit into my sandwich I got a nasty fatty chunky piece of something that was NOT bacon as I opened my sandwich to examine further what I had eaten there was nothing but chunky fatty I don't even know what all mixed...
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Anonymous
Anonymous

The quality of food is why you should cook yourself. You have complete control; I cut the fat off my chicken before it's cooked so I never have to deal with spongy rubbery mea...

Anonymous
KevinRichards

Refusing to give you your money back is not poor service.

Product
Marcos Pizza Sandwich
I didn't like
  • Service
  • Customer service
  • Food handling
#606521
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I think your minimum order policy stinks. Don't price your subs @ $7.99 requiring an additional purchase for delivery. This is unfair and no one else does it. My address is 1300 elm street Middletown Ohio phone is 5135718977. Feel free to contact me if you revisit...
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Anonymous
Anonymous

Taxes

Anonymous
anonymous

A lot of places that deliver food have a $10.00-$15.00 minimum cost to have food delivered and then there is the delivery fee, plus a tip for the driver. Most of the delivery...

Product
Marcos Pizza Sandwich
#582829
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On October 1.st, I ordered two subs from Marcos. I ordered these by phone, and was (supposed), to be: two, large ham and cheese subs...no mayonnaise, no tomatoes, just add banana peppers. I repeated this to the individual taking my order. "Two, large ham and cheese...
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Anonymous
AWBrown

Mistakes happen, you don't state if this issue was ever corrected.

Product
Marcos Pizza Sandwich
#542352
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Ordered a steak and cheese bruno, hot as in not a cold cut sub. Also paid for delivery...1 hour after placing order online these children call and say I must pickup the order myself. After getting home I find a sub with minimal steak on it, zero cheese or mushrooms,...
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1.0
Product
Marcos Pizza Sandwich
#539210
Reply to reviews
We ordered last week on the stores first day open. The order was wrong. They delivered ours to someone else so we had to wait another 30 minutes. They gave us a gift certificate for a free large pizza. Tried to order it. They don't even have record of us ever ordering....
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Marcos_Customer_Service
Marcos_Customer_Service

Yikes! We definitely want to look into what happened here. Would you mind filling out our feedback form at marcos.com/feedback with your store location so we can make sure the...

Product
Marcos Pizza Sandwich
#502141
Reply to reviews

Marcos Pizza - Poor customer service

#1084837
3.9
Details
I called 15 20 minutes ahead of time to make my order hear mount Holly North Carolina store I worked at Freightliner and I called ahead of time because I have to go back to work I got to the store and my food was not ready they gave it to someone else no apologies no concern whatsoever they said well will make you another sandwich of course I was already late so I did not order
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Marcos Pizza Sandwich Review

#780754
2.3
Details
Boy oh boy, just saw Undercover Boss about Marcos Pizza so I ordered from them. They only got the bread for my sandwich and the meat correct. The others they got completely wrong. Mind you this was the easiest order ever. They gave me cheese (I am sensitive to milk products). They didnt give me the double lettuce either. Lesson learned.
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Marcos Pizza Sandwich Review

#527850
Been going to Marco's on Celebration Rd in Florence SC since it opened. My family loves the Italiano sandwich. Last two times it was all bread with seriously one slice of meat. Whoever made it needs re-training. One more chance and that's it
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