Marcos Pizza - Late delivery
I ordered a pizza online at 7:14pm, i was quoted a delivery time of 8:34 pm. It is now 9pm, my two kids are passed out on the floor asleep and the pizza is still not here.
I called the store, was put on hold for 5 minutes then told to give it another 15 minutes.
My kids ended up eating a hot dog while waiting for the pizza. i usually order pizza from Marcos at least once a week and up to now have been satisfied but now that I am not getting any kind of service i am not sure if I will ever order a pizza from marcos ever again
Reason of review: Problem with delivery.
Monetary Loss: $13.
Preferred solution: Let the company propose a solution.
Location: Bedford, Ohio
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Stop 11 and Emerson in Indianapolis. Delivery service is two times longer than quoted.
Manager is very very rude. Pizza arrived lukewarm.
When I refused delivery I was told there would be no refund.