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I ordered a pizza online at 7:14pm, i was quoted a delivery time of 8:34 pm. It is now 9pm, my two kids are passed out on the floor asleep and the pizza is still not here.

I called the store, was put on hold for 5 minutes then told to give it another 15 minutes.

My kids ended up eating a hot dog while waiting for the pizza. i usually order pizza from Marcos at least once a week and up to now have been satisfied but now that I am not getting any kind of service i am not sure if I will ever order a pizza from marcos ever again

Reason of review: Problem with delivery.

Monetary Loss: $13.

Preferred solution: Let the company propose a solution.

Location: Bedford, Ohio

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Guest

Stop 11 and Emerson in Indianapolis. Delivery service is two times longer than quoted.

Manager is very very rude. Pizza arrived lukewarm.

When I refused delivery I was told there would be no refund.

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