Marcos Pizza - Dissatifaction with ordering procedures
At my local Marco's, I wanted to order the large sub meatballs to go on my Greek salad as I have done previously. And, I am told I can no longer order them separately as there is no procedure to do so.
The new ordering system does not allow for any variance from the menu. What??? Since when can a customer not order any item available in the store? Makes no sense to me, and ruins the Greek salad for me.
Can't someone figure out a way?? It seems to be such a simple request to me.
I was told there is no way to charge for them, so I cancelled my order. I like the Greek salad very much but I like meat on my salad.
Flexibility is the key.
Reason of review: Order processing issue.
Preferred solution: be flexible in allowing customer to oder food however they like it..
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