I called in an order for delivery. That process was difficult.
Called back after 50 minutes to get the status. They couldn't even confirm my order was taken or had went out for delivery. When he did get here an hour later he had the wrong order and tried to charge me more. I declined the order because the service to this point was bad.
Never should a customer call and you tell them "I guess its on the way." The pizza is good but y'all need to get someone other than high school students in there messing things up and not caring about giving good customer service.
I placed an order for $18 and you get here with a $30 order and want me to pay? Ridiculous.
Product or Service Mentioned: Marcos Pizza Customer Care.
Reason of review: Problem with delivery.