Contact Marcos Pizza Customer Service
Marcos Pizza Phone Numbers and Emails
Toll-Free Number:
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(833) 509-0285
Customer Service:
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(833) 480-0148GIFT CARDS
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(419) 885-7000Slice of Support
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(419) 882-3300
Marcos Pizza Emails:
Marcos Pizza Contact Information
Marcos Pizza Website:
Marcos Pizza Help Center:
Corporate Office Address:
Summary of Marcos Pizza Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Marcos Pizza Customer Service?
Staff Question:
- “Extremely rude staff”
- “Horrible customer service and attitude”
- “Bad service rude manager”
Shipping and Delivery Question:
- “Have not received food”
- “I was lied to by management....I was to recieve my pizza in 45 minutes, instead I got it 2 hours later! The manager pretended to write my name down for the free pizza but didn't give me her name! This was on Oct.22”
- “Wrong order”
Employment Question:
- “Employment issue”
- “Payroll question”
- “Missing paycheck for employee”
Product/ Service Question:
- “To inform Marco’s that they have a location that is substandard. My wife got food poisoning and twice our orders have not been up to the standards of Marco’s”
- “Complaint bout my food”
- “Order and coupon mistake”
Payments and Charges Question:
- “Fraudulent charge on my account from your company”
- “Over charged my card”
- “Overcharged”
Request for Information Question:
- “Question about online ordering”
- “Need help with my login”
- “Upset about a order”
Cards Question:
- “Problem with gift card”
- “Need my money back on my card. Bogus charges”
- “One of your employees has been stealing money from my credit card when I order food to tip himself”
Refund Question:
- “Refund”
- “Refund for being over charged”
- “Id like some help getting my refund order fixed or refunded this makes the 3rd time in a roll this month an my order was still not right an items was still missing , ive been trying to contact someone at headquarters to help me with this but cant get”
Account Question:
- “Loyalty rewards account”
- “My credit wasn't on my account.”
- “Invalid account info”
Website/ Application Question:
- “Website issues and rewards program”
- “App”
- “Website will not let me order food”
Activation/ Cancellation Question:
- “Cancel ordet”
- “They canceled my order & did not refund my money back to my card”
- “Wrongfully terminated”
Return/ Replace Question:
- “Replacement”
- “Can not change address”
- “My order was messed up over a week ago and the manger was expecting me to keep the messed up pizza in order to get my order replaced”
Other Question:
- “Order pizza”
- “Store closed”
- “Phones down”
About
Pros: Great pizza, Good pizza, Good food, Very close to my home, Food is great
Cons: Customer service, Manager attitude, Attitude of management, Service, Lousy customer service
Marco’s Pizza is a US pizza company headquartered in Toledo, Ohio. It was founded by Pasquale Giammarco, a native Italian. Currently, Marco’s Pizza operates 800 stores in 30 states, Puerto Rico, India, and Bahamas. Its menu offers specialty pizzas like Meat Supremo, Deluxe Uno, Chicken Fresco, Hawaiian Chicken, as well as antipasto salad, chicken Caesar and Greek salad, meatballs, chicken wings, cheesy bread, chicken club Tuscano sub, ham and cheese Leonardo sub, and more. Toppings available are grilled chicken, tomatoes, anchovies, black olives, pineapple, ham, classic pepperoni, cheddar cheese, ground beef, jalapenos, feta cheese. Marco’s pizza restaurants operate from 11am till 11pm.
Marcos Pizza is ranked 39 out of 582 in Fast Food category
USA
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