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Contact Marcos Pizza Customer Service

How to Reach a Person at Marcos Pizza

Verified Contact Information

Toll-Free Number:

  • 1-833-509-0285
    Voicemail-Only Line
Call customer service
Send Message

Customer Service:

  • 1-833-480-0148
    Gift Cards
  • 1-419-885-7000
    Slice of Support

Investors/ Franchising:

  • 1-419-279-5795

Marcos Pizza Emails:

Customer Service
Slice of Support, To require messaging support
Legal
CCPA Inquiries
press@marcos.com
Press Inquiries

Marcos Pizza Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Marcos Pizza Phone Number
1 (833) 509-0285
Average Hold Time
Up to 3 minutes
Average Calls duration
1 minute
Most Popular Marcos Pizza Email Address
sliceofsupport@marcos.com
Marcos Pizza Live Agent Availability
9% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Marcos Pizza?

Most Popular Number:

(833) 509-0285
Voicemail-Only Line
Total calls: 3 022 Issues resolved: 24 Last call: May 12, 2026

Marco’s Pizza’s corporate office is reachable at 1-419-885-7000, which oversees operations, provides franchise support, and manages overall business affairs. It serves as a useful platform for escalating unresolved problems, providing customers with the assurance that their concerns are handled by those with the authority to make necessary decisions.

Whether you have inquiries, concerns, or feedback, their knowledgeable staff will be delighted to assist you. Beyond handling inquiries and concerns, the office is also a receptive platform for customer feedback, ensuring it reaches the highest levels of management.

To contact Marco's Pizza via their mobile app, simply open the Marco's app on your mobile device. Within the app, navigate to the "Contact" section, which is typically located on the right top corner. From there, you will find options to directly connect with Marco’s Pizza Customer Service team.

You can also access frequently asked questions (FAQs) for self-help assistance. By utilizing these in-app contact methods, you can easily reach out to Marco's Pizza for any inquiries, concerns, or assistance you may need, all within the convenience of their mobile app.

You can reach out to Marco’s Pizza by email at sliceofsupport@marcos.com. Send in your queries to the mentioned email address and have your problems resolved. When you're emailing input as much detail as possible about your query. If it's about a specific order, for example, include relevant information such as the order number, date of the order, and the specifics of any issue encountered.

If it's feedback about a particular restaurant, providing the restaurant's location, the date and time of your visit can be very helpful. Once you've sent the email, the Marco's Pizza team will review your query and response at their earliest.

PissedConsumer Club

Contact Information

Marcos Pizza Website:

Marcos Pizza Help Center:

Corporate Office Address:

Marco’s Franchising, LLC
PO Box 23210 5252 Monroe Street
Toledo, Ohio 43623
United States

Summary of Marcos Pizza Customer Service Calls

5.7K TOTAL
CALLS
01:09 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Marcos Pizza?

Staff Question:

  • “Thefts in a store as well as sanitary and customer services”
  • “Rude manager”
  • “Rude store manager”

Product/ Service Question:

  • “Complaint on m manager at milton store”
  • “Trouble new employee Moms Connect says they sent email to reset my password, but it doesn't show up in my email or spam folder.”
  • “Food, allergies”

Shipping and Delivery Question:

  • “Order came 2 hrs late and cold and missing items and now the store won't answer our call”
  • “No pizza was delivered”
  • “Wrongful online order, never received order confirmation or the products”

Payments and Charges Question:

  • “Multiple charges on my card”
  • “Coupon wouldn't work”
  • “Never got paid”

Employment Question:

  • “Good job Anthony amazing service!”
  • “Need to obtain my pay stubs”
  • “I haven’t received my paycheck”

Request for Information Question:

  • “My order was messed up and I called to speak with a manager and she was very rude and she is like skin with dreads very rude and you made her manger”
  • “All requested not shown on screen. Want to get what I request for sure”
  • I have a question about your policies

Account Question:

  • “Loyalty rewards issue”
  • “Because my reward of $10 was taken from me and I needed to be put back on my account”
  • “Reset my password”

Refund Question:

  • “Refund and complaint”
  • “Refund”
  • “Demand a refund!”

Website/ Application Question:

  • “App troubles”
  • “App issues”
  • “I placed. Order online for $40.61 but the after proceeding with the payment online it took my amount from my card and did not provide a confirmation number please send me my money back”

Cards Question:

  • “Was supposed receive a $50 gift card”
  • “Pizza not felivered card charged”
  • “Credit card receipt”

Return/ Replace Question:

  • “They messed up my order last night and were closed buy the time I received. It and now the guy yelling at me that pretty much I'm a damn lie I need either my 20 dollars return or my pizza replaced”
  • “Not getting my points added to correct phone number”
  • “Email is new can’t get it changed”

Activation/ Cancellation Question:

  • “Order cancellation / refund”
  • “Cancel order I never placed”
  • “Order was cancelled and still haven't gotten my money back”

Other Question:

  • “My order”
  • “Messed up order on line”
  • “Problems with the app”

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