Marcos Pizza Phone Numbers and Emails

Toll-Free Number:

  • (833) 509-0285

Customer Service:

  • (833) 480-0148
    GIFT CARDS
  • (419) 885-7000
    Slice of Support
  • (419) 882-3300

Alabama:

  • (334) 347-5700
    2200 Ozark Hwy Enterprise, AL
  • (334) 699-6700
    3119 Ross Clark Cir Dothan, AL

Arizona:

  • (602) 595-9060
    13953 W Waddell Rd Surprise, AZ,
  • (623) 518-9300
    15530 W Roosevelt St Goodyear, AZ
  • (480) 396-4300
    446 N Higley Rd Mesa, AZ

Bahamas:

  • +1 242 601 1000
    Cable Beach, Nassau, Bahamas Nassau, BH
  • +1 242 393 2200
    Village Road, Nassau, Bahamas Nassau, BH

California:

  • (559) 472-0090
    2230 Herndon Avenue Clovis, CA Suite 101 Clovis, CA
  • (916) 516-1660
    2230 Lake Washington Blvd West Sacramento, CA

Colorado:

  • (720) 759-4900
    1250 S Hover St Longmont, CO
  • (970) 506-1111
    2000 35th Ave Greeley, CO
  • (303) 339-3010
    459 S McCaslin Blvd Louisville, CO

Florida:

  • (305) 222-9191
    14615 SW 56th St Miami, FL
  • (954) 217-0800
    16220 Indian Trce Weston, FL
  • (954) 951-8600
    374 N Rock Island Rd Pompano Beach, FL

Georgia:

  • (229) 382-4995
    1401 Tift Ave N Tifton, GA
  • (229) 529-1755
    2815 1st Ave Se Moultrie, GA
  • (229) 245-9595
    4320 Kings Way Valdosta, GA

Illinois:

  • (309) 689-6633
    708 W. Glen Avenue, Peoria, Illinois

Investors/ Franchasing:

  • (419) 520-9774
    Franchasing

Louisiana:

  • (504) 340-3444
    2201 Barataria Blvd Marrero, LA
  • (985) 445-1299
    2349 Gause Blvd E Slidell, LA

Nevada:

  • (702) 790-2596
    3355 Novat Street Las Vegas, NV
  • (702) 655-2828
    4770 W Ann Rd North Las Vegas, NV
  • (702) 570-3080
    7540 Oso Blanca Road Las Vegas, NV

North Dakota:

  • (701) 232-3499
    2502 University Dr S Fargo, ND
  • (701) 364-9939
    2653 45th St S Fargo, ND

Puerto Rico:

  • +1 787 620 1990
    Anasco Plaza, PR #2 KM 143.3 Anasco, PR
  • +1 787 777 1275
    Bo. Guanajibo Carr.#2 Km 158.4 Mayaguez, PR
  • +1 787 337 9887
    Carretera 100 Km 6.8 Cabo Rojo, PR

South Carolina:

  • (803) 937-3777
    1564 Saint Matthews Rd Orangeburg, SC
  • (803) 306-7600
    443 Silver Bluff Rd Aiken, SC
  • (843) 569-6101
    650 College Park Rd Ladson, SC

South Dakota:

  • (605) 571-1260
    327 Main St Deadwood, SD
  • (605) 791-4949
    3625 Jackson Blvd Rapid City, SD

Texas:

  • (915) 600-5330
    7460 Cimarron Market, Building 1, Suite 100 El Paso, TX

Utah:

  • (801) 444-0011
    100 S Fort Ln Layton, UT
  • (801) 779-7990
    5585 S 3500 W Roy, UT
  • (770) 788-8803

Marcos Pizza Emails:

Customer Service
Slice of Support
Legal
Privacy Inquiries
press@marcos.com
Press Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Marcos Pizza Contact Information

Marcos Pizza Website:

Marcos Pizza Help Center:

Corporate Office Address:

Marco’s Franchising, LLC
PO Box 23210, 5252 Monroe Street
Toledo, Ohio 43623
United States

Marcos Pizza Customer Service Reviews

1.6 / 5
Poor
Teresa R Blu
HORRIBLE "CUSTOMER SERVICE"
1.0

My husband and I have been ordering from the local Marco's for years and lately their service level SUCKS!!!
Our order was showing as having been delivered, but we did not get it. My husband ...

Gene C Zcq
Updating my previous review of August 2nd titled lack of communication I've just now spoke with the franchise owner of the sp...
4.6

I just recently spoke with Jeff the franchise owner of the specific location in North Canton Ohio. He was very helpful in understanding concerning the loss of my wallet. I was really upset becaus...

Summary of Marcos Pizza Customer Service Calls

3.2K TOTAL
CALLS
01:13 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Marcos Pizza Customer Service?

Staff Question:

  • “Extremely rude staff”
  • “Horrible customer service and attitude”
  • “Bad service rude manager”

Shipping and Delivery Question:

  • “Have not received food”
  • “I was lied to by management....I was to recieve my pizza in 45 minutes, instead I got it 2 hours later! The manager pretended to write my name down for the free pizza but didn't give me her name! This was on Oct.22”
  • “Wrong order”

Employment Question:

  • “Employment issue”
  • “Payroll question”
  • “Missing paycheck for employee”

Product/ Service Question:

  • “To inform Marco’s that they have a location that is substandard. My wife got food poisoning and twice our orders have not been up to the standards of Marco’s”
  • “Complaint bout my food”
  • “Order and coupon mistake”

Payments and Charges Question:

  • “Fraudulent charge on my account from your company”
  • “Over charged my card”
  • “Overcharged”

Request for Information Question:

  • “Question about online ordering”
  • “Need help with my login”
  • “Upset about a order”

Cards Question:

  • “Problem with gift card”
  • “Need my money back on my card. Bogus charges”
  • “One of your employees has been stealing money from my credit card when I order food to tip himself”

Refund Question:

  • “Refund”
  • “Refund for being over charged”
  • “Id like some help getting my refund order fixed or refunded this makes the 3rd time in a roll this month an my order was still not right an items was still missing , ive been trying to contact someone at headquarters to help me with this but cant get”

Account Question:

  • “Loyalty rewards account”
  • “My credit wasn't on my account.”
  • “Invalid account info”

Website/ Application Question:

  • “Website issues and rewards program”
  • “App”
  • “Website will not let me order food”

Activation/ Cancellation Question:

  • “Cancel ordet”
  • “They canceled my order & did not refund my money back to my card”
  • “Wrongfully terminated”

Return/ Replace Question:

  • “Replacement”
  • “Can not change address”
  • “My order was messed up over a week ago and the manger was expecting me to keep the messed up pizza in order to get my order replaced”

Other Question:

  • “Order pizza”
  • “Store closed”
  • “Phones down”

About

Marcos Pizza Terms of Service
Marco's Franchising LLC is committed to protecting the privacy of the personal information The User of Website provide to Marcos Pizza on Marcos Pizza's' Website. The Company believe it is important for The Customer to know how Website treat the information The User share with www.marcos.com The following policy will explain how The User's personal information will be treated as The User of Website use Company's Website and its features. The Client's email address and all other personal information is collected only when The Client voluntarily provide that data while registering for activities such as online ordering or participating in surveys. Marco's Franchising LLC ("Marco's Pizza") strives to ensure that the information contained in this Web site is accurate and reliable. However, Marco's Pizza and the World Wide Web (or Website host) are not infallible and errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to applicable law, Marco's Pizza disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this Website, including without limitation the merchantability or fitness for any particular purpose.
To read more: https://www.marcos.com/terms-of-use
Marcos Pizza Privacy Policy
To read more: https://www.marcos.com/privacy-policy
Marcos Pizza Pros and Cons

Pros: Great pizza, Good pizza, Good food, Very close to my home, Food is great

Cons: Customer service, Manager attitude, Attitude of management, Service, Lousy customer service

Summary

Marco’s Pizza is a US pizza company headquartered in Toledo, Ohio. It was founded by Pasquale Giammarco, a native Italian. Currently, Marco’s Pizza operates 800 stores in 30 states, Puerto Rico, India, and Bahamas. Its menu offers specialty pizzas like Meat Supremo, Deluxe Uno, Chicken Fresco, Hawaiian Chicken, as well as antipasto salad, chicken Caesar and Greek salad, meatballs, chicken wings, cheesy bread, chicken club Tuscano sub, ham and cheese Leonardo sub, and more. Toppings available are grilled chicken, tomatoes, anchovies, black olives, pineapple, ham, classic pepperoni, cheddar cheese, ground beef, jalapenos, feta cheese. Marco’s pizza restaurants operate from 11am till 11pm.

Marcos Pizza reviews and complaints

Marcos Pizza is ranked 39 out of 582 in Fast Food category

Area Served

USA

Payment Methods

VISAAmerican ExpressMasterCard

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