Contact Marcos Pizza Customer Service
Marcos Pizza Phone Numbers and Emails
Toll-Free Number:
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(833) 509-0285
Customer Service:
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(833) 480-0148GIFT CARDS
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(419) 885-7000Slice of Support
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(419) 882-3300
Marcos Pizza Emails:
How to Contact Marcos Pizza?
Most Popular Number:
| Total calls: 2 884 | Issues resolved: 22 | Last call: Jul 10, 2025 |
Marcos Pizza Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Marcos Pizza Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Marcos Pizza is 8335090285. 55% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 9% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Marcos Pizza may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Marcos Pizza Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Marcos Pizza is 8335090285. 55% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 9% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Marcos Pizza may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Marcos Pizza mainly because of staff, product/ service, shipping and delivery.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Marcos Pizza is sliceofsupport@marcos.com. 96% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Marcos Pizza Website:
Marcos Pizza Help Center:
Corporate Office Address:
Marcos Pizza Customer Service Reviews
Wated55 min for pizza after arriving for online order was standing in store waiting for never offered an apology I am
No one got back regarding my awful pizza. Never going back there.
No good at all. No apologies.
Just plain no good. Never ever Oak Harbor Ohio Marco's!!
How Good is Marcos Pizza's Customer Service?
Unfortunately, the food is fantastic when it is made properly, but the customer service is absolutely horrible. They made all my food wrong and refused to do anything about it. Unless I waited an hour for them to remake it. I had starving children here they ate it anyway, even though it was wrong nothing else to compensate me not even a partial refund or something. The next time I ordered, I will not be ordering here again. There are too many other options then for me to deal with something so poor.
Apparently there is no customer service!!
Cherish the manager was very unprofessional did not apologize in any way. He usually ordered there from all the time but will not again.
They never contacted me.
MARCOS PIZZA CUSTOMER SERVICE IS EXTREMELY AWFUL!! I COULDN'T EVER GET IN CONTACT WITH ANYONE!! IT'S NOT EASY TO FILE A COMPLAINT!! I KEPT GETTING THE RUN AROUND WITH ALL THESES NUMBERS TELLING ME TO LEAVE A VOICE MAIL!!
Not well
Summary of Marcos Pizza Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Marcos Pizza?
Staff Question:
- “Poor customer service”
- “Customer service concern”
- “*** services”
Product/ Service Question:
- “Complaint of service”
- “Complaint”
- “Cold Food Delivered”
Shipping and Delivery Question:
- “Order issue”
- “Did not get my birthday coupon”
- “Pizza hasn't arrived and stoe is closed”
Payments and Charges Question:
- “Billing Issue”
- “Since when do you need a credit card for delivery”
- “Fraud”
Employment Question:
- “I haven’t received my paycheck”
- “W2”
- “W-2”
Request for Information Question:
- “I can’t place orders online. Keeps telling me to call nearest store”
- “Customer support”
- “Lack of response from you.”
Account Question:
- “Rewards”
- “Online account”
- “Missing reward”
Refund Question:
- “Demand a refund!”
- “Refund store had no power”
- “Getting my refund back”
Website/ Application Question:
- “Website/ App not functioning, bad customer service at location”
- “Website will not let me order food”
- “Website not working”
Cards Question:
- “Pizza not felivered card charged”
- “Credit card receipt”
- “Gift cards”
Return/ Replace Question:
- “Order incorrect and rude service”
- “Change email”
- “Changed email and took away points associated with phone number”
Activation/ Cancellation Question:
- “Order was cancelled and still haven't gotten my money back”
- “Trying to cancel pending transaction order food online at the store is not open”
- “I need to cancel an order”
Other Question:
- “Pizza not cut”
- “Wasn’t happy with my pizza”
- “Unsatisfied order”
Compare Marcos Pizza Customer Service To
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